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I predict that in the foreseeable future, payers will
Reduce allowed fees
Invent new ways to deny, underpay, or delay medical billing claims
Audit more practices, ask for bigger refunds, and increase severity of penalties
About my practice
For the past 5 years, we treat more patients every year
Our collections from billing have NOT grown in step with work volume
Our billing was audited in the past 5 years by
My concerns about outsourced billing service are
Negligence - Paying fees for easy claims paid but neglecting problem claims
Bad support - Hard to reach billing specialist to discuss problem on hand
Audit risk - Lack of compliance controls
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