Mastering Patient Flow: More Ideas to Increase Efficiency and Earnings, 2nd edition
Elizabeth Woodcock, MBA, FACMPE, CPC

Your practice doesn't stand still \u2014 and neither do we. This best-selling primer on medical practice efficiency has been updated to bring you the newest trends in applying technology, cost reduction strategies and HIPAA privacy compliance to practice operations.

A new chapter on integrating technology helps you use the Internet as well as your practice management, EMR and document management systems to enhance patient flow. In other new chapters, find out how to tackle the issues of space capacity and utilization, and learn how to benchmark and reduce cycle time.

In expanded chapters, you'll discover even more characteristics of efficient physicians in the provision of care, find more tools for telephone management and learn new scheduling methods to predict demand and simplify appointments -  including group visits and express clinics. Contains self-assessment tools, tips, worksheets and case studies.