Improve your collections! Take action against your receivables! Learn how with this essential collections tool for your group practice executive, collections department or patient account manager. Fully-revised, the manual's workbook format provides 12 key action steps guaranteed to increase your practice's bottom line. Includes procedures and tips for implementing effective preregistration and insurance verification systems, submitting clean claims, collecting co-payments and maximizing collection agency recovery. Published by MGMA's Center for Research.

Table of Contents
Acknowledgements
About the Author
About the Medical Group Management Association (MGMA) and the MGMA Center for Research
About Zimmerman & Associates

1. Develop a Strategy
2. Implement Preregistration and Insurance Verification System
3. Put in Place a High-Performance Time-of-Service Payment Program
4. Protect and Enhance Your Revenue
5. Implement a "Clean" Claim and Aggressive Insurance Follow-up Program
6. Develop a Highly Effective and Efficient Self-Pay Collection Program
7. Tighten Statement Cycle to Enhance Patient Cash at Low Cost
8. A Managed Care Strategy
9. Maximize Collection Agency Recovery
10. Take Advantage of the Electronic World for Productivity, Accuracy and Cash Acceleration
11. Formal Training Program
12. The Implementation Plan and Motivation for Results