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Our main systems
partner, Vericle®,
has reengineered and automated the highly complex and arcane process
of medical billing. Rather than extending existing approaches and
systems, Vericle®
applies processes and software tools previously used for automating
complex financial processes. Using state-of-the-art intelligent
computing, decades of medical billing expertise, and Internet connectivity,
Vericle®
has created an engine to dramatically increase efficiencies of the
entire billing process.
Vericle
is hosted at state-of-the-art hardened, secured data center facility,
with 35,000 square feet. All information is stored in a fault-tolerant
set of database servers that are backed up continuously at no extra
charge. Disaster recovery is facilitated by two redundant secondary
sites. Comprehensive backups are performed nightly to both sites.
The data center uses redundant power and network architecture, sophisticated
and multi-faceted security systems, and high-tech fire suppression.
A highly trained technical support staff is available on site 24x7:
- Network Engineers are certified with
CISCO switching and routing architectures
- Level I highly skilled SST included and
on site 24x7
- Technical expertise and certifications
on multiple OS, Firewalls, Databases, networking and monitoring
platforms
- Remote monitoring through multiple NOC's
ensure constant customer connectivity to the backbone
- Call center available 24/7
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